You Have Questions.
We Have Answers.
How can I access my member account?
Account information, including scheduling and billing, is available through MINDBODY. If you are having trouble logging in to your account please contact the concierge.
South Concierge:
SoCo@thekollective.com
512-866-6953 (text msg only)
North Concierge:
North@thekollective.com
512-233-6173 (text msg only)
For mobile access, you can download the MINDBODY app.
When is the gym open?
Our hours of operation are Monday-Friday 5am to 9pm, Saturday 7am to 6pm, and Sunday 7am to 5pm.
How do I enter the facility?
Kollective is a members-only facility. Members have exclusive access to the facility through the Prodata Key app. If you have not received your personal access code, please contact the concierge.
South Concierge:
SoCo@thekollective.com
512-866-6953 (text msg only)
North Concierge:
North@thekollective.com
512-233-6173 (text msg only)
Which services do I have access to as a member of Kollective?
Our team functions to optimize your health and wellness journey. Members receive access to the following services.
Here’s a list of services:
Group Classes
In-Person Training
Nutrition and Lifestyle Coaching
Chiropractic and Physical Therapy
Blood Chemistry and Analysis
Mental Performance Coaching
Massage Therapy
IV Therapy
Medical, chiropractic, physical therapy, massage, and similar services are offered to members of The Kollective under a services agreement with Kollective Labs PLLC, a licensed, regulated medical practitioner. The Kollective Medical LLC does not provide medical or chiropractic services.
What amenities does the Kollective offer?
Kollective is a social performance club. Your membership on the performance side includes access to our state-of-the-art facility offers an elite-level training space with traditional strength and cardio equipment, boxing, astroturf, and yoga/pilates studio. For recovery, our members have unlimited access to an infrared sauna, cold tubs, and recovery lounge including compression therapy.
Socially, Kollective offers a co-working space, a social lounge, and member-only and partner-hosted events. Additional paid offerings include personal training, physical therapy, and other wellness opportunities